OUR STORY

Welcome to Externalize , where our journey in business process outsourcing began with a vision to transform how businesses operate. Our story is one of dedication, innovation, and a relentless pursuit of excellence.

Our team comprises experts who are not just employees but the heartbeat of our organization. They work tirelessly, providing best in class services that cater to the unique needs of our clients. Whether virtual assistants, virtual sales, virtual call center, virtual accountants, our professionals are equipped with the skills and experience to deliver unparalleled support.

The shift to remote work, accelerated by the pandemic, has transformed the landscape of business operations. It has opened up new opportunities for small and medium-sized businesses to leverage virtual employees who function not just as outsourced workers but as integral members of their teams. This virtual setup allows businesses to access top talent and enjoy the benefits of having dedicated team members without the constraints of a traditional office environment.

We are proud to be closely associated with our sister company KBC, a Canadian technology consulting firm, which acts as a reseller for major organizations. Our team is experienced in working with large companies, including some of the biggest telecommunications, software, and technology companies in Canada and the United States. This extensive experience ensures that we deliver seamless and efficient services to our clients, making us a prominent and trusted provider in the industry.

At Externalize, we stay ahead of industry trends to provide innovative solutions that meet the evolving needs of our clients. By integrating our services into your business, you gain a flexible, skilled workforce that acts as an extension of your own team. Our goal is to empower businesses, allowing them to focus on what they do best while we handle the rest. Join us on this exciting journey, and let us help you achieve new heights of success.

Efficiency Elevated

Tasks SimplifieD

Your Virtual SolutionS.

We are committed to enhancing productivity by optimizing processes and reducing unnecessary workload, allowing businesses to focus on their core activities.

We pioneer in streamlining complex or time-consuming tasks, making them easier and quicker to complete, which can be particularly beneficial for repetitive or administrative tasks

Our solutions are tailored to meet the specific needs of each client, ensuring that the solutions provided are not just generic, but are crafted to address individual business challenges effectively

 FAQs

  • Our virtual assistants are skilled in a wide range of tasks, including email management, scheduling, customer support, data entry, and social media management. They are trained to adapt to various industries and can handle both routine tasks and complex projects.

  • Our BPO solutions streamline your business processes by taking on administrative and back-office tasks, allowing your team to focus on core activities. We offer customized solutions that integrate seamlessly with your existing operations, enhancing productivity and reducing costs.

  • Yes, our virtual assistants are proficient in several languages and can provide multilingual support to cater to your diverse customer base. This ensures that your customers receive assistance in the language they are most comfortable with.

  • We prioritize data security and privacy by employing strict protocols, including encryption, secure channels for communication, and regular audits. Our team is trained in data protection regulations to ensure your information remains confidential.

  • We offer scalable solutions tailored to your business needs. Whether you require part-time assistance or a full-time team, our services are designed to adjust to your business's changing demands, ensuring you have the right level of support at all times.